You have disabled YouTube SafeMode, but you are still, or start receiving again, the dreaded “This video is restricted” message when trying to play good content videos:

And you are unable to disable YouTube SafeMode:

How to troubleshoot:

1. Double check your MyFilter Dashboard > Web Filter > Options > YouTube is disabled (not checked)
2. Try a different browser. Sometimes SafeMode get’s stuck in the on position in a particular browser.
3. Reboot your PC to clear local caches.
4. If YouTube SafeMode still persist send us a quick note and we’ll resolve it asap.