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What is your return policy?

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NOTE: Kibosh will replace a device if the issue is caused by firmware. However physical damage, or power related failures are not covered by our 1 year warranty.

Returns:

  • Kibosh Router & Mini

    • The first 90 days – submit RMA request for full refund plus pre-paid return shipping.
    • After 90 days – submit RMA request for refund less 15% handling fee.
    • After 180 days no returns accepted.
  • Kibosh Cloud

We will only accept hardware that’s in it’s original, or like new condition. $45.00 will be deducted for cosmetically damaged hardware, or we’ll ship it back to you.

Optionally you could remove the Kibosh firmware and use the router without filtering.

Hardware replacement:

  • Kibosh Router
    • For the first six months Kibosh will replace failed hardware at no cost to you. After six months replacement cost is $45.00 plus shipping.


  • Kibosh Mini
    • For the first six months Kibosh will replace failed hardware at no cost. After six months replacement cost is $20.00 plus shipping.
Kibosh

The protector of their tomorrows since 2010.