How to troubleshoot empty logs.

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If your daily activity report looks like this:

then your WAN IP is not being registered with Kibosh’s servers.


Kibosh for Android

Reboot the device, or re-open the Kibosh DDNS app.

Kibosh Router / 360 / Pulse

Restart the device. Then log into your MyFilter Dashboard and monitor the Status – when the device shows as Online, the logs will be populated.

If after an hour or so Status does not show Online:

Connect to the Kibosh appliance at (default password is ‘password’). Go to Connection > Basic, and make sure the KRMU ID & Connectivity Code fields are both populated with your KRMU ID, in all caps, as labeled underneath your device:

Then Save Changes.


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