Arris routers (often co-branded with Motorola) such as Surf Boards are typically distributed from Internet providers (ISP). Many of these routers have been modified such that their DNS settings cannot be modified which would make them not be able to be configured for Kibosh Cloud.
If your Arris router was supplied by your Internet Provider (i.e. Comcast, Time Warner), you may need to confirm with the provider if their device supports setting the DNS settings on the router.
The following list is confirmed to not be able to be configured for Kibosh Cloud:
- Touchstone TM822
- Arris TG862G
- SBG 6580
- SMC D3GNV
Let us know if we are missing any.
If you have a router that will not allow you to change DNS server settings you can a) purchase your own router (it will sit in front of the ISP router) which will allow you to change your DNS server settings, or b) purchase a Kibosh Router (which will then sit in front of your ISP router).